FAQs

Guiding you toward clarity and gentle wellness
About Auraecell

Popular questions about Auraecell

Auraecell is a holistic wellness brand that combines ancient wisdom (Traditional Chinese Medicine, French Aromatherapy, German Cellular Science, Indian Ayurveda) with modern nutrient-sequencing technology to create highly absorbable natural supplements that nurture mind, body, and spirit.

We use proprietary German cellular nutrient-sequencing technology for superior bioavailability. Your body actually absorbs and uses the nutrients. All products are 100% natural, sustainably sourced, and designed to work synergistically. Most brands just give you isolated vitamins ,but we repair, nourish, and energize at the cellular level.

Yes. All ingredients are 100% plant-based, non-GMO, no artificial colours, flavours, or preservatives. They are produced under strict pharmaceutical-grade standards. Thousands of customers have used them safely, but always consult your doctor if you have medical conditions or are on medication.

Products

Popular questions about Auraecell’s products

- Origo – Cellular oxygen booster for energy, mental clarity, anti-inflammation, and youthful skin. - Reparo– Cellular repair & deep recovery for better sleep, detoxification, cognitive health, and stress reduction. - Nutrio – Complete daily nutrition + gut health for immunity, cholesterol management, digestion, and anti-aging. - Renovo – Athletic performance, endocrine function regulation, hormonal balance, reproductive system health optimization - Digero – Advanced digestive support for constipation relief, bloating, and gut microbiome balance.

Yes — they are designed to complement each other. Popular combinations:
• Origo + Reparo (energy + recovery)
• Nutrio + Digero (gut + daily nutrition)
• Full NS set (Origo + Reparo + Nutrio + Digero) – our best-selling transformation program.

Most customers feel noticeable improvements within 3–14 days (better energy, sleep, mood, digestion). Optimal transformation is seen after one full 28-day cycle

Usage & Dosage

Your guide for the products usage

1 sachet daily. Take one sachet directly or mix with 200ml water at your own preference . Please consume with water under 40˚C to maintain the highest potency of the natural ingredients in the product.

To reap the benefits of the product consumptions, it is suggested to consume –
Origo before breakfast.
Nutrio before breakfast.
Reparo before breakfast or dinner.
Renovo before 5pm.
Digero with empty stomach.

Safety & Suitability

Frequently asked questions about safety & suitability

Yes — 100% plant-based and vegan-friendly.

We always recommend consulting your doctor first. Many ingredients are safe and beneficial, but individual circumstances vary.

Very rare. Some people experience mild detox symptoms (headache, more bowel movements) in the first 3–5 days. This is normal and means it's working. Drink more water and the symptoms disappear.

Some users may experience flushing reaction after consuming Origo due to the presence of vitamin B3, which is not an allergic reaction and typically subsides quickly. We suggest you to take 1/3 of the sachet to experience the reaction during initial consumption.

Orders, Shipping & Returns

Frequently asked questions about Orders, Shipping & Returns

 Order via WhatsApp (24/7 support).

FPS, ATM, PayMe, and Bank Transfer. Note: PayMe payments incur an HSBC fee of approximately 1.2%–1.5%.

We deliver throughout Hong Kong and select international locations. Shipping fees and estimated delivery dates are shown at checkout and/or on your invoice, based on items and destination.

Hong Kong: Free shipping on orders over HK$1,000.
Southeast Asia: Free shipping on orders over HK$3,000.

Orders are typically processed within 24 hours (Mon–Fri, excluding public holidays) and shipped via SF Express.

Hong Kong: Same-day delivery may be available depending on stock and delivery slot availability. Please contact us to check.

You’ll receive a tracking number by WhatsApp once your order ships. Use it to monitor delivery status online.

Exchanges accepted within 30 days of delivery for unopened items in original condition. Shipping charges for exchanges apply.

Website contact form
WhatsApp
Phone: +852 6616 3933

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